Privacy Policy

This privacy policy defines and informs you of the manner in which the Indre-et-Loire Departmental Council uses and protects the information that you transmit to us, if any, when you use this site accessible from the following URL: www.forteressechinon.fr (hereinafter the "Site").

Please note that this privacy policy may be modified or supplemented at any time by the Indre-et-Loire Departmental Council, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are posted online. The User should regularly consult this privacy and cookie use policy in order to be aware of any changes.

I. PERSONAL DATA

In general, you can visit the website www.forteressechinon.fr, published by the Indre-et-Loire Departmental Council without providing any personal information about yourself. In any case, you are in no way obliged to transmit this information to Indre-et-Loire Departmental Council.

Nevertheless, the Indre-et-Loire Departmental Council may in certain cases ask you to provide personal information See below "Types and intended uses of data collected"). By providing this information, you expressly agree that it may be processed by the Indre-et-Loire Departmental Council, for the purposes indicated in point 3 below and for the purposes stated at the end of each form.

However, if you refuse, you may not be able to receive certain information or services you have requested.

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the amended French Data Protection Act of 6 January 1978, the Indre-et-Loire Departmental Council informs you of the following:

1. Identity and contact details of the data controller

The data controller is the Indre-et-Loire Departmental Council, with its head office at Place de la Préfecture - 37000 Tours, France.
Contact us

2. Data collection and origin

All data concerning Users is collected directly from them.

The Indre-et-Loire Departmental Council undertakes to obtain the consent of its Users and/or to allow them to object to the use of their data for certain purposes, as soon as this is necessary.

In all cases, Users are informed of the purposes for which their data is collected via the various online data collection forms.

3. Types and intended uses of the data collected

The Indre-et-Loire Departmental Council may process your Personal Information in order to provide you with the requested service(s). This collection is done via a series of forms filled out directly by you.

  • Mailing lists

Our platform manages the following mailing list :
- Newsletter Royal Fortress of Chinon "General Newsletter": electronic newsletter intended to inform you about our news, products and services.

By ticking the relevant box(es) on our various forms, you are giving your consent so we can provide you with the relevant service.

Each mailing contains a hyperlink allowing you to unsubscribe at any time.

Our mailing lists are managed by the SENDINBLUE platform.

The Indre-et-Loire Departmental Council only collects data that is appropriate, relevant and limited to what is necessary for the purposes for which it is processed.

4. Type of data processed

The Indre-et-Loire Departmental Council may process the following data about you :

  • Last name, first name, date of birth
  • Phone number, email address, postal address

5. Recipients

Only the Indre-et-Loire Departmental Council is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the data processors used by the Indre-et-Loire Departmental Council (you will find more information about them in point 7 below). Neither the Indre-et-Loire Departmental Council, nor any of its data processors, market the personal data of visitors and Users of its Site.

6. Retention period

Your Personal Information is kept by the Indre-et-Loire Departmental Council for as long as necessary to carry out the activities concerned, except in the case of a request to close an account or to exercise your right to be forgotten - and in compliance with and within the limits of the legal obligations to keep documents relating to these activities.

7. Use of data collected outside our platform

The data collected by our platform is not sold or marketed to third parties under any circumstances. They can nevertheless be used and transferred to third-party applications for various purposes:

  • During the use of the mailing lists
    • In order to operate and manage (requests to unsubscribe) the mailing lists, and to route the information concerned.
  •   In the context of analyses or studies of our sales and customers
    • As part of our marketing policy and our business management, we may carry out automated processing (profiling) or semi-automated processing (querying) of the data collected for statistical studies, sales monitoring, sending information or commercial offers on our activities.
    • In this context, you can exercise your right to object free of charge and at any time by contacting us at the address indicated in the preamble to our PRIVACY POLICY.
  • As part of our audience analysis on our platform
    • See chapter II. COOKIE POLICY

8. Data protection rights

You have the following rights regarding your Personal Information, which you may exercise by writing to us at the following address
Indre-et-Loire Departmental Council
Data Protection Officer
Hôtel du Département
37927 TOURS cedex 9
A copy of your identity card and a proof of address should be attached; via our email address dpo@departement-touraine.fr.
A procedure will then be sent to you to validate your identity.

  • Right of access and communication of data

You have the right to access the Personal Information that concerns you.

However, due to the obligation of security and confidentiality in the processing of personal data which is incumbent on Indre-et-Loire Departmental Council, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing)

The Indre-et-Loire Departmental Council informs you that it will be entitled, if necessary, to object to requests that are manifestly abusive (by their number, repetitive or systematic nature).

To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the French Data Protection Authority (the "CNIL").

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

  • Right to rectify data

Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general and specific directives concerning the fate of your personal data after your death. In such cases, the heirs of a deceased person may request that the death of their loved one be taken into consideration and/or that the necessary updates be made.

To help you in your approach, particularly if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes

  • Right to object

The exercise of this right is only possible in one of the following two situations:

  1. When the exercise of this right is based on legitimate reasons; or
  2. When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

To help you in your approach, in particular if you wish to exercise your right of objection by means of a written request sent to the postal address indicated in point 1, you will find by clicking on the following link a model letter drawn up by the CNIL.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

  • 8. Response times

The Indre-et-Loire Departmental Council undertakes to respond to your request for access, rectification or objection or any other request for additional information within a reasonable timeframe, which may not exceed 1 month from receipt of your request.

  • 9. Complaint to the competent authority

If you consider that the Indre-et-Loire Departmental Council is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/adresser-une-plainte

II. COOKIE POLICY

1. General information about cookies on our site

The Indre-et-Loire Departmental Council, as the publisher of this website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile phone, etc.) in order to guarantee you smooth and optimal browsing on our website.

"Cookies" are small text files of limited size that allow us to recognize your computer, tablet or mobile phone in order to personalize the services we offer you.

The information collected through cookies does not allow you to be identified by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content adapted to your interests. None of this information is communicated to third parties except when the Indre-et-Loire Departmental Council has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know it.

In order to better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the website of the  Indre-et-Loire Departmental Council, their name, their purpose and their retention period.

2. Setting your cookie preferences

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.

a. Cookies that are exempt from consent

In accordance with the recommendations of the French Data Protection Authority (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session ID cookies, authentication cookies, load balancing session cookies, and cookies that personalize your interface. These cookies are fully subject to the present policy insofar as they are issued and managed by the Indre-et-Loire Departmental Council.

b. Cookies requiring your prior consent

This requirement applies to cookies issued by third parties that are "persistent" in the sense that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and placement are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies (in particular PIWIK), advertising cookies (of which the Indre-et-Loire Departmental Council does not make use) and social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).

The audience measurement cookies establish statistics concerning traffic and the use of various elements of the website (such as the contents/pages that you have visited). These data are used to improve the ergonomics of the  Indre-et-Loire Departmental Council website. An audience measurement tool is used on this website:

Social network sharing cookies are issued and managed by the publisher of the relevant social network. Subject to your consent, these cookies allow you to easily share some of the content published on the  Indre-et-Loire Departmental Council website, in particular via a sharing button depending on the social network concerned. Different types of social network sharing cookies are present on the Indre-et-Loire Departmental Council website:

c. You have various tools for setting cookies

Most Internet browsers are set by default to allow the placement of cookies. Your browser offers you the opportunity to modify these standard settings so that all cookies are rejected systematically or so that only some of the cookies are accepted or rejected depending on their sender.

CAUTION: We draw your attention to the fact that refusing the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or features of this website. Where applicable, the Indre-et-Loire Departmental Council declines all responsibility for any consequences related to the deterioration of your browsing conditions that occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences will not constitute damage and you will not be entitled to any compensation as a result.

Your browser also allows you to delete existing cookies on your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you lose all the benefits of the cookie.

Please take note of the various tools available to you below so that you can set the parameters of the cookies deposited on your terminal.

d. Configuring your Internet browser

Each Internet browser has its own settings for managing cookies. To find out how to change your cookie preferences, please see below for links to the help needed to access your browser's cookie menu:

Chrome: https://support.google.com/chrome/answer/95647?hl=fr

Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR

For more information about cookie management tools, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.